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The sample texts provided here are expressly to be understood as To be understood asSAMPLE and must in any case be with your own legally binding texts under CMS -> Static Blocks be replaced. Neither FireGento e.V. nor Trusted Shops bear any responsibility for the Responsibility for the correctness and completeness of these texts.

Ordering process, simple and convenient

How can I order from Sompex GmbH & Co KG?

1. Shopping cart

Select the products you would like to order by clicking the "Add to Cart" button. This will place your selection in the shopping cart. You can change this selection at any time until you submit your order by changing the number of products, deleting the selection by clicking on the "Remove" box or cancelling the order process. Clicking on the "Checkout" button will take you to the next step of the ordering process.

2. Checkout

Please log in with your email address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations(data protection notice). Your data will not be used for any other purpose or passed on to third parties. If you are already registered, you can now select the shipping method. By clicking the button "Continue" you will get to the next order step.

3. Check billing address / select payment method

Now check your billing address and enter your desired method of payment. By clicking the button "Continue" you will be taken to the next step of the order process

4. Check shipping address / select shipping method

Now check your shipping address and enter your desired shipping method. Clicking the "Continue" button will take you to the next step in the ordering process.

5. Complete the order process / General terms and conditions and cancellation policy

You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check that all the details are correct and please read the General Terms and Conditions and the Cancellation Policy carefully. You can only proceed with the order if you agree to the General Terms and Conditions and the Cancellation Policy (tick the box). By clicking the button "Buy now" you send your order to us. You hereby submit a legally binding offer.

Right of withdrawal for consumers

All information on the right of withdrawal