Person responsible for data processing

Sompex GmbH & Co KG
Werftstr. 20-2240549Düsseldorf

Thank you for your interest in our online presence. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting services by a third-party provider

As part of processing on our behalf, a third-party provider provides hosting and website presentation services for us. This serves to protect our legitimate interests in the correct presentation of our offer, which are outweighed by a balance of interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting us

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we need the data in these cases to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and processing your enquiries. If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We also use an external merchandise management system for order and contract processing. The data transfer and processing that takes place in this respect is based on order processing.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipment).

Data transfer to shipping service providers

If you have given us your express consent during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO so that they can contact you before delivery for the purpose of delivery notification or coordination.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbHCharles-de-Gaulle-Strasse
2053113Bonn

Data transfer to collection companies

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to a commissioned debt collection company if our payment claim has not been settled despite a previous reminder. In this case, the debt is collected directly by the collection agency. Furthermore, the disclosure serves to protect our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

4. E-mail newsletter

E-mail advertising with newsletter registration

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

5. Data use for payment processing

Credit assessment

If we make advance payments, e.g. in the case of purchase on account, it is necessary for the conclusion of the contract in accordance with Art. 22 Para. 2 lit. a DSGVO to obtain information on identity and creditworthiness from service companies specialising in this (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

SCHUFA Holding AGKormoranweg
565201
Wiesbaden

Creditreform Boniversum GmbHHellersbergstraße

1141460 Neuss

arvato infoscore GmbHRheinstraße
9976532
Baden-Baden

Deltavista GmbHFreisinger
Landstraße 7480939
Munich, Germany

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to make your point of view known and to contest the decision by contacting the contact option described below. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.

6. Integration of the Trusted Shops trust badge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any ratings collected, as well as to offer Trusted Shops products to buyers after they have placed an order.

This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, which prevail in the context of a balancing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) within the framework of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted 90 days after creation at the latest.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, the email address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Further details, including objections, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

7. Cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers at the following links
:Microsoft Edge™: https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™:https:


//support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

In addition, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

Use of Google (Universal) Analytics for web analysis

Insofar as you have given your consent to this in accordance with Art. 6 (1) p. 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website is generally transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This will prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you will be asked again to give your consent.

Amazon affiliate programme

Our website participates in the Amazon affiliate programme. This is offered by Amazon Europe Core S.à r.l. (Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg (hereinafter "Amazon"). This is a so-called affiliate system, which was designed to provide a medium for websites, by means of which a refund of advertising costs can be earned through the placement of advertisements and links to Amazon.
This serves to protect our legitimate interests in the optimisation and economic exploitation of our online offer, which prevail in the context of a balancing of interests pursuant to Art. 6 (1) lit. f) DSGVO.
By means of cookies, Amazon can track the process of the respective order and in particular that you have clicked on the respective link and then ordered the product on Amazon.
You can prevent the setting of cookies by our contractual partners or our website at any time by means of an appropriate setting in your internet browser. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programmes.
Further information on data processing at Amazon can be found here.

Hotjar for web analysis

For the purpose of website analysis, technologies of Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ("Hotjar") automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised usage profiles are not combined with personal data about the bearer of the pseudonym without your express consent, which must be given separately. Hotjar works on our behalf.

Google Maps

This website uses Google Maps to visually display geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de). This serves to protect our legitimate interests in an optimised presentation of our offer and easy accessibility of our locations, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 Para. 1 lit. f) DSGVO.
When using Google Maps, Google transmits or processes data on the use of the Maps functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information on data processing by Google can be found in Google's privacy policy. The terms of use for Google Maps contain detailed information on the map service.
Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). By checking a manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in the protection of our website against misuse and in a trouble-free presentation of our online presence, which outweigh our interests in the context of a balancing of interests.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification process, methods that enable an analysis of your use of the website, such as cookies. The information automatically collected about your use of this website, including your IP address, is generally transmitted to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
No personal data is read out or stored from the input fields of the respective form.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Please note that this may restrict the functionality of our website for your use.
Further information on Google's data protection policy can be found here.

Google Fonts

The script code "Google Fonts" is integrated on this website. Google Fonts is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). This serves to protect our legitimate interests in a uniform presentation of the content on our website, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 Para. 1 lit. f) DSGVO.
In this context, a connection is established between the browser you are using and Google's servers. This enables Google to know that our website has been accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
Further information on data processing by Google can be found in Google's privacy policy.

8. Social media plug-ins

Use of social plugins from Facebook using the Shariff solution.

Social buttons from social networks are used on our website.

This serves to protect our legitimate interests in optimal marketing of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. In order to increase the protection of your data when visiting our website, these buttons are not fully integrated into the page as plug-ins, but only using an HTML link. This integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider on which you can (if necessary after entering your login data) e.g. click on the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, can be found in the data protection notices of the providers.
https://www.facebook.com/policy.php

Our online presence on Facebook, Google, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and current special offers there.
When visiting our online presences on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used on your terminal device for this purpose. Visitor behaviour and user interests are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to protect our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. by means of a checkbox, the legal basis for data processing is Art. 6 (1) lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision of the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their sites, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular opt-out options, please refer to the data protection notices of the providers linked below. Should you still require assistance in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here
:https://www.facebook.com/legal/terms/page_controller_addendum

Google/ YouTube: https://policies.google.com/privacy
Instagram:https:
//help.instagram.com/519522125107875

Option to object (opt-out)
:Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Instagram:https:


//help.instagram.com/519522125107875

9. Sending rating reminders by e-mail

If you have given us your express consent to do so during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit a rating of your order via the rating system we use.
This consent can be revoked at any time by sending a message to the contact option described below.

Rating reminder through Trusted Shops

If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne(www.trustedshops.de), so that they can send you a rating reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

10. Contact options and your rights

As a data subject, you have the following rights:

• pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
• pursuant to Art. 16 DSGVO, the right to request without undue delay the correction of inaccurate or the completion of your personal data stored by us;
• in accordance with Art. 17 DSGVO, the right to request the erasure of your personal data stored by us, unless the further processing is
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest; or
  • is necessary for the assertion, exercise or defence of legal claims;
• in accordance with Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is contested by you;
  • the processing is unlawful but you object to its erasure;
  • we no longer need the data, but you require it for the assertion, exercise or defence of legal claims, or
  • You have objected to the processing in accordance with Art. 21 DSGVO;
• pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
• pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
• If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact our company data protection officer.

Data Protection Officer

David Felder
Werftstr. 20-2240549
Düsseldorf, Germany

d.felder@sompex.de

Right of objection

Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.